Control, Abuse, Bullying and Family Violence in Tourism Industries

Elisa Zentveld

Description

Raises awareness of the dark, often hidden and unpleasant, side of the tourism industry

This book explores the roles that control, abuse, bullying and family violence can play within the tourism system. While it is generally understood that such behaviours are significant issues in society, the correlation between these types of behaviour and tourism has not been assessed in scholarly circles. The volume sets out to explain each of these behaviours within tourism industries using autoethnography as its method. This book reveals the heightened risk of family violence during family events, sporting events and in the tourism system, and explains that risks continue and can even increase after separating from a perpetrator of family violence. This is an important and under-researched area in the tourism and events literature and will be of interest to researchers and practitioners in these fields, as well as family violence, social work, health and law.



You can see the author's blog post about her work here: https://channelviewpublications.wordpress.com/2023/03/22/the-dark-side-of-family-tourism/

Tables and Figures

Acknowledgements

Overview

Overture

Chapter 1: Introduction

Chapter 2: The Tourism System

Chapter 3: Control, Abuse and Family Violence

Chapter 4: Tourism Industries

Chapter 5: Employment Law Impacts on Tourism Industries

Chapter 6: Abuse and Bullying in Tourism Industries

Chapter 7: Family Violence Spikes around Major Events

Chapter 8: Family Violence at the Tourism Destination

Chapter 9: Equal Shared Parental Responsibility

Chapter 10: Journeys on Transit Routes with Family Violence

Chapter 11: The Tourism Generating Region: Living with Abuse

Chapter 12: The Tourist

Chapter 13: Family Violence and Visiting Friends and Relatives Travel

Chapter 14: The Great Escape

Chapter 15: Conclusion

Epilogue

References

Index

Sujets

• Vie de famille
• Soutien psychologique et conseils familiaux
• Industries
• Employabilité, métiers et formations
• Domestic violence
• Hospitality industry
• Hospitality
• Professional
• Travel
• Postgraduate education
• Tourism
• Economics
• Business
• Research
• Postgraduate
• Abuse
• Industrie

Informations

• Publié par: Channel View Publications
• Date de parution: 17 mars 2023
• Nombre de lectures: 0
• EAN13: 9781845418731
• Langue: English
• Poids de l'ouvrage: 1 Mo

Extrait

Full details of all the books in this series and of all our other publications can be found on http://www.channelviewpublications.com , or by writing to Channel View Publications, St Nicholas House, 31-34 High Street, Bristol, BS1 2AW, UK.

DOI https://doi.org/10.21832/ZENTVE8717
Library of Congress Cataloging in Publication Data
A catalog record for this book is available from the Library of Congress.
Names: Zentveld, Elisa, author.
Title: Control, Abuse, Bullying and Family Violence in Tourism Industries/Elisa Zentveld.
Description: Bristol, UK; Blue Ridge Summit, PA: Channel View
Publications, [2023] | Includes bibliographical references and index. | Summary: ‘This book explores control, abuse, bullying and family violence within the tourism system using autoethnography. It reveals the impacts of family violence and is an important and under-researched area in the tourism literature and will be of interest to researchers and practitioners in tourism, events, family violence, social work, health and law’ – Provided by publisher.
Identifiers: LCCN 2022051513 (print) | LCCN 2022051514 (ebook) | ISBN 9781845418700 (Paperback) | ISBN 9781845418717 (Hardback) | ISBN 9781845418731 (epub) | ISBN 9781845418724 (pdf)
Subjects: LCSH: Tourism – Social aspects – Case studies. | Family violence. | Domestic relations. | Ethnology – Research.
Classification: LCC G156.5.S63 Z46 2023 (print) | LCC G156.5.S63 (ebook) | DDC 362.82/92091 – dc23/eng20230210
LC record available at https://lccn.loc.gov/2022051513
LC ebook record available at https://lccn.loc.gov/2022051514
British Library Cataloguing in Publication Data
A catalogue entry for this book is available from the British Library.
ISBN-13: 978-1-84541-871-7 (hbk)
ISBN-13: 978-1-84541-870-0 (pbk)
Channel View Publications
UK: St Nicholas House, 31-34 High Street, Bristol, BS1 2AW, UK.
USA: NBN, Blue Ridge Summit, PA, USA.
Website: www.channelviewpublications.com
Twitter: Channel_View
Facebook: https://www.facebook.com/channelviewpublications
Blog: www.channelviewpublications.wordpress.com
Copyright © 2023 Elisa Zentveld.
All rights reserved. No part of this work may be reproduced in any form or by any means without permission in writing from the publisher.
The policy of Multilingual Matters/Channel View Publications is to use papers that are natural, renewable and recyclable products, made from wood grown in sustainable forests. In the manufacturing process of our books, and to further support our policy, preference is given to printers that have FSC and PEFC Chain of Custody certification. The FSC and/or PEFC logos will appear on those books where full certification has been granted to the printer concerned.
Typeset by Riverside Publishing Solutions.
I dedicate this book to my four children: James John Zentveld, Chantelle Rose Zentveld, Jonathan Alexander Zentveld and Sebastian Alexander Zentveld, for all their love, support, encouragement and inspiration.
I also dedicate this book to my late father, John Zentveld. While he passed away before this book began, his role model to me as a father and to my children as a positive male role model had been exceptionally helpful. While he was an older European (Dutch) man, not once did I feel inferior in his eyes because of my gender. He was calm, positive no matter what went wrong, generous to the community, and remains a constant reminder of what a good father can be.
Many years ago my late father wrote:

I was almost eight years old that day in May 1940. They sang as they marched down our road, thundering jackboots the only accompaniment. Behind the curtains we wept. The Germans had arrived in Holland sentencing us to five years of hunger, fear, and anger. Searchlights replaced stars, nighttime lullabies the drone of bombers heading East. Returning later the drone threatened by the staccato screaming sounds of fiery trailed broken planes.
Peace at last. I turn thirteen. Hardship without hope replaces victory’s euphoria. A new life beckons in Australia. Reborn aged twenty in a land of freedom, hope and love.
They took our dignity, our possessions, our freedom but they couldn’t take our souls.
Image and front cover image credit © Chantelle Zentveld
Contents
Tables and Figures
Acknowledgements
Overview
Overture
Living with and Separating from a Perpetrator of Family Violence
Journey One: Seeking an Intervention Order
Journey Two: Financial and Parenting Agreements
Journey Three: Changing the Children’s Surname
Concluding Thoughts
1 Introduction
Introduction
Control, Abuse, Bullying and Family Violence
Autoethnography
Definitions
Let’s Assume We Have a Can Opener
Watching Shadows on the Wall
Conclusion
2 The Tourism System
Introduction
General Systems Theory
Whole Tourism Systems
Tourism Models
A Simple Whole Tourism System Model
The Whole Tourism System Model Conceptual Framework for this Book
The Underbelly of Tourism
Conclusion
3 Control, Abuse and Family Violence
Introduction
Gender Inequality
Statistics
How Does the Perpetrator Know Where I Am?
The Iceberg: A Conceptual Framework
The Perpetrator’s Web
Snakes and Ladders: A Conceptual Framework
Moksha Patam
The Power and Control Wheel
Escaping Family Violence: A Conceptual Framework
Conclusion
4 Tourism Industries
Introduction
Defining and Understanding an Industry, Tourism and Holidays
Understanding Tourism Industries
Partial Industrialisation
Conclusion
5 Employment Law Impacts on Tourism Industries
Introduction
The Fast-Food Industry
Casual Employment
Employment Laws
The Fair Work Act (2009)
Awards and Enterprise Agreements
Terminating Enterprise Agreements
Zombie Agreements
Employer/Employee or Principal/Contractor
Conclusion
6 Abuse and Bullying in Tourism Industries
Introduction
Workplace Abuse and Bullying
Workplace Abuse and Bullying in Tourism
Education
Conclusion
7 Family Violence Spikes around Major Events
Introduction
Events
State of Origin: Australia
Football/Soccer: England
Birthdays and Other Family Events
Christmas Time
Conclusion
8 Family Violence at the Tourism Destination
Introduction
Push and Pull Theory
Maslow’s Hierarchy of Needs
Case Example
The Post-Separation Family Tourism Experience
Is Travel with a Perpetrator of Family Violence a Holiday?
My Tourism Experiences with a Perpetrator of Family Violence
My First Tourism Experience after Separating from a Perpetrator of Family Violence
Solo Travel to a Destination While Living with Family Violence
Holiday Stories from Others
Experiences of a Woman from Europe
Conclusion
9 Equal Shared Parental Responsibility
Introduction
Custody
Should the Voice of Children be Stronger?
The Voice of a Child
What is Equal Shared Parental Responsibility?
Family Law Act 1975 – Section 61DA
Family Courts ‘Silence’ Family Violence Victims
Experiences of Dealing with the Family Courts – from a European Woman
Experiences of Dealing with the Family Courts – from a UK Woman
Harm Panel Report
Changing a Child’s Surname
Conclusion
10 Journeys on Transit Routes with Family Violence
Introduction
Cancelled Flights and Missing Baggage
Travelling by Airplane with Young Children
A Recent Flight Experience for My Mother
When the Transit Route is Driving
Conclusion
11 The Tourism Generating Region: Living with Abuse
Introduction
Gaslighting
Children Who Side with the Abuser
Deliberate Self-Harm
Impacts on Children: Parent Denial
Conclusion
12 The Tourist
Introduction
The Separated Person as a Tourist
Conclusion
13 Family Violence and Visiting Friends and Relatives Travel
Introduction
What is VFR Travel?
Defining VFR Travel
The Relationship between VFR Travel and Family Violence
The Role of VFR Travel in the Separation Phase
What Friends and Relatives Can Do to Assist
Conclusion
14 The Great Escape
Introduction
Power and Control
Knowledge
Separation
Nirvana
The Great Escape: Perspectives from an Australian Woman
The Great Escape: Perspectives from a European Woman
The Great Escape: Perspectives from a Woman Who Became a Family Violence Program Developer
The Great Escape: Perspectives from an Australian Woman
The Great Escape: Perspectives from a UK Woman Conclusion
15 Conclusion
Introduction
The Underbelly of Legal Processes
The Silence
Future Research
Ho-Ho-Ho! It’s the Holidays
Conclusion
Epilogue
References
Tables and Figures
Tables
3.1 Common tactics in family violence
5.1List of enterprise agreements for IPCA on behalf of Subway employers
Figures
2.1Simple Whole Tourism System Model
2.2The Tourism System
2.3Whole Tourism System Model
2.4The underbelly of tourism
3.1The exposed versus the hidden person in family violence
3.2The Perpetrator’s Web
3.3 Moksha Patam board game
3.4The Power and Control Wheel (Duluth Model)
3.5Escaping family violence framework
4.1Whole Tourism System Model
4.2Partial Industrialisation in Tourism Model
5.1List of IPCA enterprise agreements on the Fair Work Commission website
7.1Poster campaign highlighting the relationship between football matches and family violence
8.1Whole Tourism System Model
8.2Maslow’s Hierarchy of Needs
10.1 Whole Tourism System Model
11.1 Whole Tourism System Model
12.1 Whole Tourism System Model
13.1 Whole Tourism System Model
13.2 VFR definitional model
14.1 Escaping family violence framework
Acknowledgements
I would like to acknowledge my four children: James John Zentveld, Chantelle Rose Zentveld, Jonathan Alexander Zentveld and Sebastian Alexander Zentveld. My children have been huge supporters of this book project and were also involved in reading various sections, and I thank them very much for their support and input. I would also like to acknowledge Dr Brad Mitchell, who encouraged me to write this b