Multilingualism and the Public Sector in South Africa

M. Mwaniki

Description

This book contributes to the discourse on language in South Africa with a specific focus on multilingualism and the public sector.

Sujets

• Littérature Sud-Africaine
• Littérature sud-africaine
• Afrique du Sud
• Legislature
• Ethnography
• Constitutionalism
• Multilingualism
• Liberal democracy
• South Africa
• Sudáfrica

Informations

• Publié par: UJ Press
• Date de parution: 30 juin 2012
• Nombre de lectures: 2
• EAN13: 9781920383251
• Langue: English
• Poids de l'ouvrage: 4 Mo

Extrait

“Thïs ïs a very useful pïece of work ïn erms of ïs conrïbuon o he general ield of language and developmen. The auhor ïs arguïng for and demonsrang he relevance of pung ïno place approprïae language polïcïes o help a majorïy of he people of Souh Afrïca ake an acve par ïn naon-buïldïng. Thïs can be done hrough many channels, and he Publïc Secor ïs one of he key areas ha need o ake up hïs challenge... Many people, lïnguïss ïncluded, speak of he relevance of language and mullïngualïsm, bu very few are able o ïllusrae ï ïn an area of relevance such as he Publïc Secor. Thïs ïs research ha wïll be of ïneres o specïalïss for sure, bu also o he layman sïmply ïneresed ïn indïng ou more abou he relevance of mullïngualïsm o socïey; no jus ïn erms of socïal and culural herïage, bu also ïn erms of ïs conrïbuon o an ïmproved economïc oupu”– Paulin DJITÉ, School of Humaniîes and Languages, University of Western Sydney – Australia

“The book ïs wïhou doub an ïmporan and very useful conrïbuon o he language plannïng (language managemen) lïeraure ïn SA. I ïs based on an exensïve se of lïeraure sources on he publïc secor, presens a very deaïled and solïd descrïpon of hïs ïnsuon – rangïng from he values underlyïng publïc servïce delïvery o deaïls of he budgeng process, and hen ïndïcaes convïncïngly, on he basïs of ïnformaon supplïed, why he publïc secor mus funcon mullïngually. Is wïdh and deph of ïnformaon on he publïc secor ïs ïmpressïve. A posïve feaure of he work ïs ha he ïssue of language polïcy developmen and language plannïng ïs approached from he perspecve of he characer and needs of he ïnsuon, raher han beïng drïven by he convïcon ha languages (and specïically mullïngualïsm) need recognïon, proecon and promoon (and ha he publïc servïce should herefore funcon mullïngually). The argumens for mullïngualïsm are no based, as ïs oten he case, on he naonal value of mullïngualïsm, bu on wha he publïc secor needs ïn order o funcon eecvely and eîcïenly”– Vic Webb, Professor emeritus, University of Pretoria

Born ïn Mbeere, Easern Kenya ïn Aprïl 1973, Munene Mwanïkï ïs Kenyan and Souh Afrïcan educaed. He holds a Bachelor of Educaon (Ars) (Honours) ïn Englïsh and Lïeraure ïn Englïsh (1995) and an M.Phïl ïn Lïnguïscs (1999) from Moï Unïversïy, Eldore - Kenya, a Masers ïn Publïc Admïnïsraon (MPA) (2004) and a Ph.D. ïn Lïnguïscs (2005) from he Unïversïy of he Free Sae (UFS), Bloemfoneïn - Republïc of Souh Afrïca. He augh Englïsh and Lïnguïscs a Moï Unïversïy, Eldore - Kenya (2005 - 2007). He dïd consulancy for he Souh Afrïcan Governmen ïn he area of Language Managemen (2008 - 2009). Dr. Mwanïkï joïned he UFS ïn May 2009 as a Senïor Lecurer/Researcher. He lecures Language Managemen and Lïnguïscs a undergraduae and posgraduae levels. Hïs research focuses on Language Managemen Epïsemology, Language Managemen ïn Afrïca and he Language/Publïc Secor Inerface.

MULTILINGUALISM and the Public Sector in South Africa

Munene Mwaniki

MULTILINGUALISM Public Sector and the in South Africa

Munene Mwaniki

ULTILINGUALISM and the Public Sector in South Africa

Munene Mwaniki

Multilingualism and the Public Sector in South Africa

Published by Sun Media Bloemfontein (Pty) Ltd

Imprint: SunBonani Scholar

All rights reserved

Copyright © 2012 Sun Media Bloemfontein

The author and the publisher have made every eFort to obtain permission for and acknowledge

the use of copyrighted material. Refer all inquiries to the publisher.

No part of this book may be reproduced or transmitted in any form or by any electronic, photographic or mechanical means, including photocopying and recording on record, tape or laser disk, on microfilm, via the Internet, by e-mail, or by any other information storage and retrieval system, without prior written permission by the publisher.

Views reLected in this publication are not necessarily those of the publisher.

First edition 2012

ISBN: 978-1-920383-24-4 (Print) ISBN: 978-1-920383-25-1 (e-book) DOI: https://doi.org/10.18820/9781920383251

Set in 9/10 Cambria Cover design by Maryke Venter Text design and page layout by Obakeng Moroe Author photo: Stephen Collett

Research, academic and reference works are published under this imprint in print and electronic format.

This printed copy can be ordered directly from: [e-mail] The e-book is available at the following link: https://doi.org/10.18820/9781920383251

DEDiCatiOn

For my teacher and friend – Prof. Abakholwa Moses Sindane who at a deining moment in my career took me under his wings and introduced me to the scholarly discourse of public management. This changed the trajectory of my career and I will forever be grateful.

&

For my Std. 1 – 3 Teacher – Silvano Mutokaa Ireri.

For laying the foundation for what has so far been a rewarding academic career. To this unsung hero of Kenya’s basic education system, I am eternally grateful.

mUNeNe

COntEnts

Prefàce I iNTrodUcING The DIScoUrSeS oN mULTILINGUàLISM àNd The PUbLIc secTor IN soUTh afrIcà 1 1.1 iNTrodUcTIoN ........................................................................................................ 1 1.2 the LàNGUàGe MàNàGeMeNT MeThod àNd The wrITING STyLe  IT preSUppoSeS .................................................................................................... 2 1.2.1 HISTorIcàL/HISTorIoGràphIcàL/CoMpàràTIve MeThod ......................... 8 1.2.2 PSycho-SocIoLINGUISTIc MeThod ................................................................... 14 1.2.3 EThNoGràphIc MeThod ..................................................................................... 18 1.2.4 DecISIoN ScIeNceS MeThod ............................................................................. 22 1.2.5 DeveLopMeNT ScIeNceS MeThod ................................................................... 24 1.2.6 (CrITIcàL) dIScoUrSe àNàLySIS ......................................................................... 27 CHaPtER 1 1.3 Why à book oN MULTILINGUàLISM àNd The pUbLIc SecTor IN  soUTh afrIcà? ....................................................................................................... 29 1.4 theMeS àddreSSed IN The book ................................................................... 32 1.5 OUTLINe of The reST of The book ..................................................................... 33 mULTILINGUàLISM àNd The PUbLIc secTor IN soUTh afrIcà: aN overvIew 41 2.1 iNTrodUcTIoN ......................................................................................................... 41 2.2 mULTILINGUàLISM .................................................................................................. 44 2.3 the pUbLIc SecTor àNd ITS core àreàS of MàNdàTe ................................. 44 2.3.1 PUbLIc SecTor àNd ServIce deLIvery ............................................................. 44 2.3.2 PUbLIc SecTor àNd The creàTIoN of àN eNàbLING eNvIroNMeNT  for prIvàTe eNTerprISe ..................................................................................... 47 2.3.3 PUbLIc SecTor àNd The proceSSeS of deMocràTISàTIoN ......................... 48 2.3.3.1 iNSTITUTIoNS àNd proceSSeS SUpporTING coNSTITUTIoNàL  deMocràcy............................................................................................................. 49 CHaPtER 2 2.3.3.2 CoNSULTàTIoN ........................................................................................................ 49 2.3.3.3 PàrTIcIpàTIoN ....................................................................................................... 50 2.3.3.4 iNforMàTIoN àNd kNowLedGe TràNSfer àNd ShàrING .............................. 51 2.3.4 PUbLIc SecTor àNd The dIScoUrSeS àNd proceSSeS  of deveLopMeNT .................................................................................................. 52 2.3.5 PUbLIc SecTor àNd eNGeNderING à cULTUre of  coNSTITUTIoNàLISM .............................................................................................. 54 2.4 the pLàce of MULTILINGUàLISM IN pUbLIc SecTor’S core  MàNdàTe àreàS .................................................................................................... 55 2.5 CoNcLUSIoN: PUbLIc SecTor reforM àS à drIver of  MàINSTreàMING MULTI-LINGUàLISM INTo The pUbLIc SecTor .................. 57

mULTILINGUàLISM àNd soUTh afrIcà’S CoNSTITUTIoNàLISM 61 3.1 iNTrodUcTIoN ......................................................................................................... 61 3.2 soUTh afrIcà’S coNSTITUTIoNàLISM ................................................................. 62 3.2.1 CoNSTITUTIoNàLISM .............................................................................................. 62 3.2.2 CoNSTITUTIoNàL vàLUeS........................................................................................ 64 3.2.3 a projecT IN TràNSforMàTIve coNSTITUTIoNàLISM àNd  proGreSSIve reàLISàTIoN of rIGhTS ................................................................. 69 3.2.4 a fràMework for MITIGàTIoN àNd àdvàNceMeNT of àdvàNced  cULTUràL poLITIcS .................................................................................................. 70 3.3 CoNSTITUTIoNàL INTerpreTàTIoN – The bULwàrk of UNderSTàNdING CHaPtER 3  The pLàce of LàNGUàGe IN soUTh afrIcà’S coNSTITUTIoNàL order ........ 71 3.3.1 gràMMàTIcàL INTerpreTàTIoN ......................................................................... 73 3.3.2 sySTeMàTIc INTerpreTàTIoN .............................................................................. 76 3.3.3 teLeoLoGIcàL INTerpreTàTIoN ............................................................................ 78 3.3.4 HISTorIcàL INTerpreTàTIoN................................................................................. 81 3.3.5 CoMpàràTIve INTerpreTàTIoN .......................................................................... 82 3.3.6 the LINGUISTIc TUrN ............................................................................................. 83 3.4 JUSTIcIàbILITy of LàNGUàGe rIGhTS ................................................................... 84 3.5 mULTILINGUàLISM – àN INTeGràL pàrT of soUTh afrIcà’S  coNSTITUTIoNàL projecT ...................................................................................... 86 3.6 mULTILINGUàLISM – àN INTeGràL pàrT of soUTh afrIcà’S  coNTeMporàry/fUTUrISTIc reàLITy.................................................................. 87 leGISLàTIve àNd PoLIcy IMperàTIveS for mULTILINGUàLISM IN soUTh afrIcà’S PUbLIc secTor 91 4.1 iNTrodUcTIoN ........................................................................................................ 91 4.2 the fUNdàMeNTàL prINcIpLe of LeGISLàTIve àNd poLIcy  coNSISTeNcy wITh The CoNSTITUTIoN.............................................................. 92 4.2.1 secTIoN 6 LàNGUàGe provISIoNS...................................................................... 93 4.2.2 làNGUàGe provISIoNS IN The BILL of RIGhTS ................................................ 96 4.3 leGISLàTIve IMperàTIveS.................................................................................... 96 4.3.1 nàTIoNàL LeGISLàTIoN oN MULTILINGUàLISM................................................... 97 4.3.2 ProvINcIàL LeGISLàTIoN oN MULTILINGUàLISM................................................ 98 4.3.3 locàL GoverNMeNT LeGISLàTIoN oN MULTILINGUàLISM ............................... 99 CHaPtER 4 4.4 PoLIcy IMperàTIveS ............................................................................................. 100 4.4.1 the “INTeGràTed STreàM àpproàch” (isa) To pUbLIc poLIcy-  MàkING IN soUTh afrIcà ................................................................................... 100 4.4.2 nàTIoNàL poLIcIeS oN MULTILINGUàLISM ........................................................ 102 4.4.2.1 secToràL poLIcIeS oN MULTILINGUàLISM ......................................................... 102 4.4.3 ProvINcIàL poLIcIeS oN MULTILINGUàLISM ..................................................... 104 4.4.4 locàL GoverNMeNT poLIcIeS oN MULTILINGUàLISM..................................... 104 4.5 Why LeGISLàTIoN àNd poLIcIeS oN MULTILINGUàLISM àre crITIcàL?........ 104 4.6 the Need for coordINàTIoN àNd LoGISTIcàL SUpporT ............................... 105 4.7 the chàLLeNGe of IMpLeMeNTàTIoN ............................................................... 106

HUMàN ReSoUrce àNd OrGàNISàTIoNàL CULTUre iMperàTIveS for mULTILINGUàLISM IN soUTh afrIcà’S PUbLIc secTor 109 5.1 iNTrodUcTIoN ......................................................................................................... 109 5.2 HUMàN reSoUrce IMperàTIveS ....................................................................... 111 5.3 màNàGerIàL àNd TechNIcàL hUMàN reSoUrce reqUIreMeNTS ............... 111 5.3.1 màNàGerIàL LàNGUàGe SpecIàLISTS.................................................................. 114 5.3.2 techNIcàL LàNGUàGe SpecIàLISTS ..................................................................... 117 5.3.2.1 iNTerpreTerS .......................................................................................................... 117 5.3.2.2 tràNSLàTorS............................................................................................................ 117 5.3.2.3 lexIcoGràpherS àNd TerMINoLoGISTS ........................................................... 118 5.3.3.4 làNGUàGe TechNoLoGISTS................................................................................... 118 CHaPtER 5 5.4 OrGàNISàTIoNàL cULTUre IMperàTIveS ........................................................... 119 5.4.1 Organisational culture deined.................................................................... 119 5.4.2 the IMporTàNce of orGàNISàTIoNàL cULTUre .............................................. 120 5.4.3 CoMpeTeNcy corNerSToNeS SUpporTING SUcceSSfUL  orGàNISàTIoNàL cULTUre...................................................................................... 120 5.4.4 soUTh afrIcà’S pUbLIc SecTor orGàNISàTIoNàL cULTUre IN reLàTIoN  To MULTILINGUàLISM ............................................................................................. 121 5.5 tràINING àNd MàNàGeMeNT deveLopMeNT ................................................ 122 5.6 the hUMàN reSoUrce àNd orGàNISàTIoNàL cULTUre chàLLeNGe ............ 123 CàpITàL àNd iNfràSTrUcTUre iMperàTIveS for mULTILINGUàLISM IN soUTh afrIcà’S PUbLIc secTor 127 6.1 iNTrodUcTIoN ......................................................................................................... 127 6.2 shIfTS IN The bUdGeT proceSS: FroM INcreMeNTàL To perforMàNce  bUdGeTING ............................................................................................................. 128 6.2.1 PerforMàNce bUdGeTING................................................................................... 130 6.2.2 ReàSoNS for àdopTING perforMàNce bUdGeTING àNd  LeSSoNS LeàrNT....................................................................................................... 131 6.3 iMpLeMeNTàTIoN of perforMàNce bUdGeTING IN soUTh afrIcà àNd  The opporTUNITIeS IT provIdeS for The IMpLeMeNTàTIoN  of MULTILINGUàLISM ............................................................................................. 132 CHaPtER 6 6.4 PàràdIGM chàNGeS IN pUbLIc MàNàGeMeNT àNd TheIr  IMpLIcàTIoNS oN SecUrING càpITàL àNd INfràSTrUcTUre  reSoUrceS for The pUbLIc SecTor .................................................................... 137 6.5 OTher MechàNISMS of SecUrING càpITàL àNd INfràSTrUcTUre for ......  MULTILINGUàLISM IN soUTh afrIcà’S pUbLIc SecTor.................................... 146 6.5.1 PUbLIc-PUbLIc PàrTNerShIpS (PUPS)............................................................. 146 6.5.1.1 the pàrTNerShIp’S objecTIveS ........................................................................ 146 6.5.2 PUbLIc-PrIvàTe PàrTNerShIpS (PPPS) .......................................................... 149 6.5.3 CoNTràcTING .......................................................................................................... 151 6.5.4 DoNor fUNded projecTS..................................................................................... 153 6.6 the càpITàL àNd INfràSTrUcTUre chàLLeNGe ................................................ 154 6.7 DIScoUNTING The càpITàL àNd INfràSTrUcTUre chàLLeNGe ....................... 154

mULTILINGUàL servIce DeLIvery – The beNchMàrk for soUTh afrIcà’S PUbLIc secTor servIce DeLIvery 159 7.1 iNTrodUcTIoN ........................................................................................................ 159 7.2 BeNchMàrkING: ‘WhàT IS IT?’ àNd ‘Why IS IT IMporTàNT?’ .................... 160 7.2.1 BeNchMàrkING: Why IS IT IMporTàNT? ........................................................ 162 7.3 Why IS pUbLIc SecTor ServIce deLIvery SUch à crITIcàL ISSUe? ............ 164 7.4Batho PeleprINcIpLeS àS beNchMàrkS for pUbLIc ServIce  deLIvery wIThIN The fràMework of à cITIzeN’S chàrTer ........................ 166 7.5 mULTILINGUàLISM àNd TheBatho Pele170prINcIpLeS ................................... 7.5.1 CoNSULTàTIoN ........................................................................................................ 170 7.5.2 seTTING ServIce STàNdàrdS .............................................................................. 171 CHaPtER 7 7.5.3 iNcreàSING àcceSS .............................................................................................. 173 7.5.4 ENSUrING coUrTeSy ............................................................................................ 174 7.5.5 ProvIdING More àNd beTTer INforMàTIoN ................................................. 175 7.5.6 iNcreàSING opeNNeSS àNd TràNSpàreNcy .................................................. 176 7.5.7 ReMedyING MISTàkeS àNd fàILUreS .............................................................. 177 7.5.8 geTTING The beST poSSIbLe vàLUe for MoNey ............................................. 178 7.6 mULTILINGUàL ServIce deLIvery àS The beNchMàrk of  pUbLIc SecTor ServIce deLIvery IN soUTh afrIcà ....................................... 180 mULTILINGUàLISM àNd soUTh afrIcà’S PUbLIc SecTor: OpporTUNITIeS àNd ChàLLeNGeS 197 8.1 iNTrodUcTIoN ......................................................................................................... 197 8.2 OpporTUNITIeS ...................................................................................................... 198 8.2.1 a pLàTforM for The IMpLeMeNTàTIoN of à NàTIoNàL  LàNGUàGe poLIcy .................................................................................................. 198 8.2.2 ProvIdING IMpeTUS for deveLopMeNT of prevIoUSLy  MàrGINàLISed LàNGUàGeS .................................................................................. 198 8.2.3 Redeining the concept of “human development” in South Africa 199 8.2.4 a pLàTforM To re-eNGINeer soUTh afrIcà’S pUbLIc SecTor  orGàNISàTIoNàL cULTUre...................................................................................... 201 CHaPtER 8 8.2.5 ENTreNchING deMocràTIc eThoS wIThIN The pUbLIc SecTor................... 203 8.2.6 ENTreNchING à cULTUre of The RULe of làw ............................................... 204 8.2.7 RooTING ServIce deLIvery oN cLIeNT prefereNceS  expecTàTIoNS àNd LocàL àGeNcy...................................................................... 206 8.3 ChàLLeNGeS ............................................................................................................. 206 8.3.1 a pàràdIGM ShIfT oN The prIMàcy of MULTILINGUàLISM IN  pUbLIc SecTor operàTIoNS ................................................................................. 206 8.3.2 the hUMàN reSoUrce chàLLeNGe.................................................................... 207 8.4 CoNcLUSIoNS .......................................................................................................... 207

PREFaCE

sINce soUTh afrIcà’S deMocràTIc TràNSITIoN, à LoT of reSeàrch hàS beeN càrrIed oUT àNd pUbLIShed oN soUTh afrIcà’S LàNGUàGe qUeSTIoN. mUch of ThIS reSeàrch hàS beeN pUbLIShed IN joUrNàL àrTIcLeS or chàpTerS IN bookS Sàve for à few bookS ThàT TàckLe The breàdTh àNd wIdTh of The LàNGUàGe qUeSTIoN IN soUTh afrIcà. thàT soUTh afrIcà’S LàNGUàGe qUeSTIoN àTTràcTS eNdUrING àTTeNTIoN IS hàrdLy à SUrprISe. afTer ceNTUrIeS of coLoNIàLISM, SoMe of IT UNder The DUTch àNd SoMe of IT UNder The BrITISh; àNd decàdeS of afrIkàNer-Led àpàrTheId IN whIch LàNGUàGe wàS USed To Serve The eNdS of SocIàL excLUSIoN for SoMe àNd SocIàL INcLUSIoN for oTherS; àNd The poLITIcàL-IdeoLoGIcàL debàTe ThàT àccoMpàNIed The eNd of àpàrTheId, LàNGUàGe hàS àLwàyS feàTUred proMINeNTLy IN àLMoST any debate on the future of South Africa. The adoption of eleven languages as oficial languages IN soUTh afrIcà’S 1996 CoNSTITUTIoN fUrTher eNTreNched The pLàce of The LàNGUàGe qUeSTIoN IN coNTeMporàry soUTh afrIcà’S dIScUrSIve Spàce àNd coLLecTIve pSyche. iN eSSeNce, The INTerroGàTIoN of soUTh afrIcà’S LàNGUàGe qUeSTIoN IS àN eNdUrING preoccUpàTIoN.

The current book contributes to the discourse on language in South Africa with a speciic focus oN MULTILINGUàLISM àNd The pUbLIc SecTor. the pUbLIc SecTor GeNeràLLy INcLUdeS àLL INSTITUTIoNS àNd orGàNISàTIoNS whIch operàTe wIThIN The Three bràNcheS of GoverNMeNT; àre eNGàGed IN The IMpLeMeNTàTIoN of GoverNMeNT poLIcy àNd The àdMINISTràTIoN of LàwS wIThIN The Three SphereS of GoverNMeNT; àNd àre ULTIMàTeLy àccoUNTàbLe àNd reSpoNSIbLe To à poLITIcàL àUThorITy. the pUbLIc SecTor Therefore INcLUdeS àLL NàTIoNàL sTàTe depàrTMeNTS àNd provINcIàL àdMINISTràTIoNS, pUbLIc eNTerprISeS, MUNIcIpàLITIeS, INSTITUTIoNS of hIGher LeàrNING, reSeàrch àGeNcIeS àNd à NUMber of control and regulatory institutions which fall within the dierent branches and spheres of GoverNMeNT. the book àrGUeS for àNd deMoNSTràTeS The reLevàNce of pUTTING INTo pLàce àpproprIàTe LàNGUàGe poLIcIeS To heLp The MàjorITy of The peopLe of soUTh afrIcà Tàke àN àcTIve pàrT IN NàTIoN-bUILdING eNdeàvoUrS; proceSSeS IN whIch The pUbLIc SecTor IS key. the dIScUSSIoN TàckLeS The INTrIcàcIeS of The pUbLIc SecTor froM à coNSTITUTIoNàL; LeGISLàTIve àNd poLIcy; hUMàN reSoUrce àNd orGàNISàTIoNàL cULTUre; càpITàL àNd INfràSTrUcTUre poINT of vIew; àNd bUILdS à càSe for The provISIoN of MULTILINGUàL ServIceS IN The pUbLIc SecTor – àS The beNchMàrk of pUbLIc SecTor ServIce provISIoN.

i hope àNd TrUST ThàT The book wILL Màke à ModeST coNTrIbUTIoN To The debàTe àroUNd The LàNGUàGe qUeSTIoN IN soUTh afrIcà. i exTeNd à word of GràTITUde To The peer revIewerS for TheIr INvàLUàbLe suggestions and insights. I am deeply grateful to the Ofice of the Dean – Faculty of the Humanities and the Directorate for Research Development at the University of the Free State for inancing the pUbLIcàTIoN of The book. làSTLy, My heàrTfeLT ThàNkS To The edITorIàL àNd pUbLIShING TeàM àT sun meDia Bloemfontein for their cooperation and sterling eorts in getting the book published timeously.

Munene Mwaniki March 2012

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